Customer Treatment in Trying Times
Article written by: Sheila Woolsey | President & CEO
Do you think that we can afford to offer a reduced level of service because of these trying economic times? I definitely do not! For some of you that might mean you will have to find ways provide the same level of service with fewer people. It might also mean that some of you will need to work on your employee satisfaction and morale so that they can continue to be pleasant to the customers they work with.
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