Measuring Technician Time
Article written by: Sheila Woolsey | President & CEO
Can you afford to have your technicians non-productive for 25% of their day? As ridiculous as that sounds, some experts suggest that our industry looses about two hours per-day-per-technician to non productivity. Do you know your shop’s productivity and how to calculate it? In our last newsletter, we talked about Technician Time Management Data as an Operational Monitoring Tool. In this newsletter, we will explore the fundamental measurements and calculations required to produce useful and accurate technician time data.
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